Just because an AC contractor gets a lot of business does not mean they are the right choice. Residential air conditioning repair is always in demand because systems frequently break down. Customers should do their homework and check the contractor’s reputation before signing a contract, and they should follow these tips to choose a reliable company.
Where Can a Customer Find a Good Contractor?
The ACCA, or Air Conditioning Contractors of America, is an organization composed of over 60,000 technicians and 4000 businesses in the energy services and indoor environment fields. ACCA helps potential customers find reliable, highly recommended contractors. Sites like Angie’s List and Yelp are other great sources of reviews from past customers. Companies are reviewed according to criteria such as professionalism, cost and ability to meet deadlines. Friends, family, and neighbors are yet another source of referrals, and they are more likely to provide a good recommendation.
The BBB
The BBB (Better Business Bureau) is a great help for customers who want to verify a particular contractor’s consumer ratings. The BBB’s website shows whether a company has any unresolved complaints, and their offices can answer potential customers’ inquiries.
HVAC Paperwork
Depending on a company’s location, a contractor may have to have a county, city or state license. Typically, states require HVAC techs to pass exams and receive continual training. Bonding is also important, and a bond protects both parties in the event something goes wrong with the agreement. Companies must have worker’s compensation coverage which protects homeowners from liability in the event of an on-the-job injury.
Ask for Credentials
Surety bonds and licenses are important requirements, but customers should ensure that a contractor has the right permits for the job. The company should have experience with the replacement, repair, and maintenance of existing systems to prevent technical difficulties and other issues. If the customer wants a new system, they should find out which customers specialize in particular models or brands.
Residential Air Conditioning Repair can be costly, but it is a worthwhile investment in the overall comfort of a home or building’s occupants. By following the steps above and calling ClimaTech Heat & Air, customers can save time, money and frustration when it’s time for HVAC repairs.
