One of the most important and powerful tools that a business has is the phone system. It is critical that a customer get the help they need easily without having to jump through hoops. Business phone systems in St. Louis make directing calls easy, and most customers can get a representative at the touch of a button. The introduction of VOIP service has redefined business phone systems by incorporating more features that make running a business easier and more cost effective. Any company with a phone system that is greater than five years old should consider upgrading so they can take advantage of the following features.
Mobile App Integration Most new phone systems in St. Louis have a mobile app that can be downloaded which allows the user to use their dedicated office extension from anywhere they have a reliable internet connection. Making and receiving calls is similar to using the phone feature native to the cell phone, and provides full functionality. This allows employees to work wherever their job takes them and allows customers to connect with staff without delay.
Built-In Instant Messaging More and more companies are using instant messaging as a reliable communication tool. A phone system with this built-in provides a secure and HIPAA compliant way to talk to staff without having to send an e-mail or pick up a phone. Communication is the key to success, and an IM feature will provide yet another way of keeping staff connected to one another.
Notification Options A phone system should notify users when they receive a call and when a message is left. Newer software now enables a person to be notified via e-mail or text when something happens that needs their attention. This allows an employee to stay connected and respond to requests in a more timely fashion. Missing a phone call could cause a missed sales opportunity. Avoid this problem by choosing a phone system that has custom notification options.An updated phone system can help a company operate more smoothly and allow staff to work more efficiently. The phone system experts at Business Centers of Missouri can design a custom system that will increase productivity without breaking the bank. Visit B Centers main store today or check out their website to learn more. A new phone system will allow any size company to stay more easily connected to the people that matter most.
