Modern, innovative technology brings many new challenges to all industry environments, including the utility billing and collection systems. Utility companies traditionally had to collect bills, and handle customer calls and complaints. But, with larger growing consumer data information to be collected, there is consumer concerns on better privatization, as well as utility companies concerns on regionalization and deregulation. Utility companies are always looking for new techniques and methods to meet the rising consumer service challenges in the present high tech world. They look to make doing business, easier for customers, for themselves, while also enhancing consumer service options for continued savings. With modern technology, utility companies can find the right framework to maximize consumer efficiency when working with utility customer’s service issues.
Billing Software
One such utility billing services is in the form of modern software. Traditional accessing and managing utility customer billing information was a time consuming and complex system. Modern billing software solutions enable utility providers, municipal, government, and independent authorities, to immediately access customer billing information for electricity, gas, water operations, and more for better reliability and transparency. Utility billing software helps managers and owners to process quickly, all metered and non-metered billing functions. This new software can generate bills automatically, receive and track payments; maintain historical service information at a glance, track and succinctly verify utility consumption data, and more features, which can be customized. Utility software also helps to reduce utility costs for the consumer. It creates an integrated system for better financial, operational, and customer management.
Submetering
Submetering is the new, innovative utility billing solution which can be used in domestic environments and in commercial industries. For multi-dwelling properties, property managers can use submetering to provide individual tenant utility bills. There is no software to buy or maintain and property managers can quickly provide up-to-date billing information, rather than including an added charge to rental fees and submetering gives an immediate invoice. For homeowners, submetering is designed to save money and to make them responsible for their own utility costs. Submetering for homeowner’s allows them to only pay for water and electricity data that they use. Metering solutions in domestic settings can also work in sewer charges. Homeowners can possibly see a 25% to 45% decrease in their utility billing fees for their potable water and their sewer and irrigation water use.
ABT – The Best in Metering Systems
Whatever utility billing system designed for businesses and individuals, it must be easy to integrate with the current system and which can provide real time customer transactions, be easy to configure for flexible billing processes. Your metering system is in very capable manufacturing hands with ABT Water Management Company as they have been installing water meters since 1992. ABT can handle all installation of water meters in any houses without sub-contracting. Their technicians are highly trained and experienced in the testing and treatment of excessive minerals, aggressive water, and more. ABT markets submetering systems with associated billing, remittance, data management, and water treatment.
